Sr. Technical Support Executive

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About Company

Sutherland Global Services is a multinational Technology-Enabled and Business Process Outsourcing (BPO) company specializing in Integrated BPO solutions across the front and back office that support the entire lifecycle of our client’s customers. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 29,000 professionals offering Right Sourcing™, seamlessly blended services from its 31 delivery centers in Bulgaria, Canada, India, Mexico, Nicaragua, Philippines, the United Arab Emirates, the United Kingdom, and the United States. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with clients to help them excel in their industry and maximize their customers’ lifetime value.

Locations : Chennai
Experience : 1 – 3 years
Key Skills :  Networking, OS, ISP, Hardware
Education : Any graduate
Function :

• Customer Service/ Call Centre/ BPO
• Telecom/ ISP

Role:

Technical Support Executive ( voice)

Job Description

Excellent communication skill in English

Proficiency in hardware and networking

Tenacity to resolve issues & Good listening skills

Excellent customer service skills

Willingness to work in night shift

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